Simply modern service desk softwareBy linking ALX Service Desk with Incident Software, Customer and Business teams can collaborate on one platform to fix incidents faster and push changes with confidence.
Deliver a better service experienceMachine learning intelligently recommends the right service and learns from every interaction, will get answers very easy.
Get up and running instantlyGet started today with preconfigured IT and customer service templates, suggested business process and automation rules, and built-in email support.
Help customers help themselvesSelf-service happens when your customers discover helpful information.
Conversation ArchivesSee how your ALX Sahaya is doing by looking up its conversation history.
Collect your UsersKnow people that chat with your ALX Sahaya and build relationships. Create custom users list and utilize them in your marketing campaigns, databases and more.
ReportsReports give an insight into your ALX Sahaya performance. With the data in hands, you can get a better understanding of what parts of the stories work and what interactions require additional improvements.
FAQ assistantsALX Sahaya can act as an alternative channel for helping customers with FAQs. Using ALX Sahaya as an FAQ assistant means that customers can ask their question to a bot and receive their answer as a friendly message.
Why Choose Us
Apps Logistics is a key player in providing exemplary consulting services for Oracle Cloud and its associated applications. As a preferred Oracle partner, we specialize in technology and Oracle expertise to deliver a portfolio of solutions that drive immeasurable value for your business.
We work with you to create bespoke solutions and well-regulated processes from ground up for managing and handling mission-critical Oracle databases.
Unprecedented Business Value
We generate value for our clients across key business functions through our comprehensive portfolio of end-to- end Oracle solution offerings.
Our skilled Oracle architects understand your business to help create metrics-driven methodologies to innovate, enhance, transform, enhance, and optimize your business.
We use our best practices to expedite adoption and Return on Investment across the Oracle suite of products.
We offer a gamut of end-to- end solutions for your enterprise that range from consulting, implementation, deployment, and rollouts, to monitoring and management of tools and services.
Our cutting-edge delivery framework utilizes the best-in- class cloud strategies to seamlessly integrate your legacy infrastructure and applications with the Cloud.